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bait and switch

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crappiemon
Tunica, MS

Idea_tail_up posted on June 14, 2010 at 04:37PM to General Customer Service

I visited your store in memphis today to purchase a 70.00 pair of boots and take advantage of the fathers day sale of comeback cash. I spent 2 hours shopping picking out clothes. get to the register to check out and none of the clothes qualified for a rebate although every shelve i picked clothes from had a flyer advertiseing the deal. so i try again but those clothes didnt count either. got so frustrated i had the cashier refund my 130.00 . i needed the boots but oh well my time is valuable and this felt like bait and switch to me. no wonder sears is in trouble financially just to let that kind of money walk out the door and not even try to make it right




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